Tuesday, October 13, 2009

Airlines Crashed and Burned Watch

Two years ago, when airline consultants and accountants proposed the raft of ancillary fees they've been tacking on to everything from checked baggage to aisle seats, a lot of us warned them that if they did this, they'd poison the well with their best customers, and profits would go through the effing floor.

Wow, look, we were right.

(via kottke)

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